Alert Flows

Alert Flows trigger notifications when key data changes. Use them to alert teams about new reports, patrol events, or access control activity.

What Alert Flows do

Alert Flows are business automations. When something happens in Community Wolf (a record is created or updated), you can trigger an action: send a WhatsApp message, send an email, or call a webhook.

Think of them like Zapier or Make.com, but built into the platform and connected to your operational data.

Create an alert flow

Choose a collection

Select the data set that should trigger alerts (for example, Access Control or Patrol Events).

Configure the trigger

Pick On Create or On Update. You can also enable Trigger on any change to avoid setting conditions.

Add conditions

Choose a field, operator, and value to narrow down when alerts fire.

Add recipients

Send alerts to email, WhatsApp, or a webhook endpoint. Webhooks can include a bearer token for secure delivery.

Common patterns

Pattern	Configuration
Flagged vehicle at gate	Collection: Access Control, Condition: flag status = flagged, Recipient: WhatsApp to ops manager
Missed patrol	Collection: Patrol Events, Condition: status = missed, Recipient: WhatsApp to site manager
High-severity incident	Collection: Reports, Condition: severity = high, Recipient: Email to security director
Group agent detects incident	Collection: Group Agent Outputs, Condition: skill = Incident Reports, Recipient: Webhook to Incident Desk

Alert Flows can send data to external systems via webhooks. When a record matches your conditions, Community Wolf makes an HTTP POST request to the URL you specify, including the record data as JSON.

You can include a bearer token in the webhook configuration for authentication. This lets you connect to systems like Incident Desk, Slack, or your own internal APIs.

If the external system accepts webhooks, Community Wolf can send data to it. This is how you integrate with tools that are not directly connected to the platform.

Operators and value types

Available operators depend on the value type:

String: equals, not equals, contains, starts with, ends with
Number or date: equals, not equals, greater than, less than
Boolean: equals, not equals
Location: geo-intersects

Logs and testing

Each alert flow includes a log view for recent deliveries. Webhook recipients can be tested directly from the builder—you can fire a test request and see the response.

Use alert flows for time-sensitive updates and export flows for scheduled reporting.

Where alert flows apply

Alert flows can be configured for most business tools and report data, including:

Export Flows