Platform Overview

The Community Wolf platform is the main control centre for enterprise operations. Use it to configure sites, manage staff, and monitor incoming reports and agent activity.

The platform at a glance

The platform separates into two broad categories:

1. Intelligence: Community-reported incidents surfaced on a map, scoped to your areas. This is the "dots on a map" view of what is happening in the world.
2. Business tools: Operational features like Access Control, Patrol Management, Group Agents, and Roster Management that help you run your security operation and prove compliance to clients.

Everything is connected. A report submitted by a community member shows up on the Live Map. A patrol completed by a guard shows up in the Events view. A flagged vehicle at a gate triggers an alert to a manager. All of this data can be exported automatically to your clients.

Core features

Organisation management

Data flow overview

• Reports and alerts are submitted by community and group WhatsApp agents.
• The Wolf server stores data in MongoDB and exposes it to the platform.
• The platform filters reports by the areas linked to your organisation's sites.

Security and data handling

Community Wolf stores and processes data securely:

• Text data (messages, reports, extracted fields) is stored in MongoDB on a private cluster hosted in Northern Europe.
• Media (images, voice notes, videos) is stored in AWS S3 with signed URLs. Media URLs are not publicly accessible.
• Voice messages from WhatsApp groups are transcribed to text for processing. Video is stored but not currently interpreted.
• LLM processing uses a suite of model providers to extract structured data, generate summaries, and power agent workflows. No single provider has exclusive access to your data.

For more details on how specific tools handle data, see the relevant tool documentation.