WhatsApp Agents
Free, first-language WhatsApp agents that help communities report safety issues.
WhatsApp agents let communities participate in public safety for free, from the leafy suburbs of Constantia to the townships of Soweto. They are available in first-language WhatsApp conversations so people can report suspicious activity and incidents without barriers.
How community reporting works
- A person sends a WhatsApp message to the Community Wolf number—in their first language (English, Afrikaans, Zulu, etc.).
- The agent interprets the message, asks clarifying questions if needed, and records the report.
- The report shows up on the Live Map and in the Reports view.
- Enterprise users see the full context: conversation history, media, timestamps. The public sees a summarised version.
Reports submitted through community agents appear in the Live Map and Reports views. Enterprise users see richer detail than the public.
What communities can do
- Report suspicious activity or incidents
- Receive alerts when something happens in their area
- Verify whether they saw a reported incident
- Request updates on recent activity
All of this is free. The goal is to give communities the tools to participate in their own safety and surface that intelligence to the organisations responsible for protecting them.